Just a fine choice for a weekend getaway in Charlotte with excellent value for money. The room was spacious and comfortable for my family, which we appreciated. Make sure to verify parking fees upon arrival to avoid surprises.

Could be better – read on

The location is superb, right across from the Spectrum Center, making it easy for event attendees. The room was spacious, with comfortable bedding and a clean layout. service could use improvement, as some staff interactions were not as welcoming as expected. A mixed bag, but worth a visit if you prioritize location and comfort.

Family vacation with great service

The staff was very nice, especially a girl at the front desk who helped us when we had an issue. She was calm and gave clear instructions when I was frustrated about parking. It made all the difference. Even the valet team was professional during my stressful moment with my car keys. I remembered they kept reassuring me, which relieved my anxiety.

It wasn't exactly budget-friendly, but I guess you pay for the experience.

The spacious room was great, but the elevator system was confusing.

Wonderful staff, especially manager Nicole! Wi-Fi was spotty though.

i had a delightful stay at springhill suites. the location was perfect for exploring the area. The breakfast offered so many options. my room was spacious, with a comfortable bed and a nice desk area for studying.

do recommend

Incredible Stay at a Prime Location!

Our recent stay was fantastic! The front desk staff, especially Taylor, made us feel right at home. Breakfast was delicious. the variety kept us fueled for the day. A short walk brought us to local attractions. Definitely consider this place for your next trip!

The location was perfect for attending the game, just a short walk to the entrance. Valet staff provided exceptional service, helping with luggage efficiently and ensuring my vehicle was ready in the morning. The room featured a comfortable layout with plenty of space, a large window, and easy access to a beautifully maintained breakfast area. However, there was a lack of information about nearby restaurants and attractions, and the noise from the street could be intrusive at times.

Would recommend for a weekend outing

Clean room, convenient location, offering a delightful breakfast with waffles and eggs, is perfect for event-goers since it's directly across the street from the Spectrum Center and just a 10 km drive from the nearest airport.

I really liked the location across from the Spectrum Center. It made getting to the concert super easy. The breakfast had a great variety with waffles and eggs, definitely satisfying to start the day. The room felt spacious and comfy, especially the king bed and sofa bed. However, there were some issues during my stay. The ice machine on my floor didn’t work, forcing me to go to another floor. The check-in experience was less than welcoming. the staff seemed overwhelmed and cold. When I tried to buy snacks later, the front desk attendant ignored me for a while, which felt unprofessional. Another downside was the lack of a fridge or microwave in the room, which is something I usually expect. It limited my options for meals. I also had a housekeeping issue where my room wasn’t cleaned by the time I returned in the evening after requesting it to be done earlier. Overall, I had some enjoyable moments, but certain aspects fell short.

The room was spacious and comfortable, making it a great place to relax after a long day.

Check-in took far too long, and it felt chaotic with the front desk staff struggling to locate our reservation.

Amazing, amazing, amazing.

The staff greeted me with the warmest smiles and made check-in a breeze! My King Studio was so spacious and impeccably clean. I enjoyed my mornings with a decent breakfast that fueled my adventures for the day!

strongly recommend 🥰✨

The place is conveniently located across from the Spectrum Center. The breakfast offers a great variety including waffles and eggs. The staff is friendly Our room was spacious with a comfy king bed and sofa bed. We'll definitely come back! 😊

Yo, the grilled sandwiches at SOHO Bistro were absolute fire! Couldn’t get enough of that flavor explosion. Plus, the room was spacious and comfy, making it easy to unwind after a day out on the town. And can we talk about the friendly front desk crew? They made those quick check-ins a breeze!

Now, I did have a hiccup with one of the bartenders at the lounge. Super chill vibe, but she slipped me a pricy drink without giving me the heads-up on the cost. Total shocker when I got the bill! Still, the lounge itself was a solid hangout spot after a long day.